Application No: REF0010
Position: IT Support

Provide IT support specializing in Mac platform and related applications. Work closely with end users consisting of dynamic/creative designers and editors in a mixed Windows/Mac environment.

System Level Experience:

  • Bachelor or Associates degree in computer science, computer technology or related field/equivalent experience
  • 2-4 years supporting Mac platform and family of products.
  • Experience in OS X current and prior operating system versions.
  • Experience in NFS, CIFS and HFS+ file system
  • Experience of Adobe Creative Suite would be highly advantageous. Other content creation or publishing product experience is a plus.
  • Experience working in a customer service capacity preferred
  • Network experience including Wireless, Ethernet, TCP/IP, Bonjour protocols preferred
  • Active Directory/Windows networking and security is a plus.
  • VMWare/SAN exposure or Linux/BSD experiences a plus.
  • Only Singaporean and Singapore PR candidates will be considered.

Application Level Experience:

  • Mac platform general set up and administration for end users
  • Manage Mac platform hardware and software asset inventory.
  • Responsible for OS X software upgrade cycles.
  • Responsible for Adobe CS application support and product lifecycle.
  • Administer Mac SAN Storage and backup processes
  • Monitor and maintain security updates and antivirus on Mac platform
  • Manage and document the process for deploying and maintaining iOS related peripherals
  • Recommend, test, and implement improvements to technical and business processes in a mixed Windows/Mac environment
  • Create and maintain documentation of Mac related IT processes and problem resolution details.
  • Provide technical expertise and assistance to the PC support team if required

To apply for this position please click here __________________________________

Application No: REF0011
Position: Product Specialist (Permanent Position)
Duties and Responsibilities:

  • Responsible for product sourcing, establish new suppliers with the objective of expanding product offerings to increase the range.
  • Monitor and control the merchandising display for e-store.
  • Manage product pricing.
  • Discuss & assist in sourcing for promotional titles in line with the marketing plan with an aim towards increasing sales.
  • Measure product sales efficiency and effectiveness using established measurement tools.
  • Degree/Diploma in Business/Merchandising related discipline with at least 5 years of proven track record in similar capacity preferably in book industry.
  • Able to work under pressure, meet tight deadlines, meticulous and independent in a fast paced environment.
  • Experience of working with data in Excel or other reporting formats.
  • Enjoy working with numbers.
  • Team player with good communication skills.
  • Good command of spoken & written English and Mandarin
  • Only Singaporeans / SPRs need to apply
    Other Requirements:
    • Fluent In English
    • Physically and Mentally fit

    Please forward detailed Resume with a Photo in Ms Word foramt to: or please click here click here __________________________________

    Application No: REF0012
    Position: Sales Executive (Book Retail Experience - Permanent Position)
    Duties and Responsibilities:

      Duties and Responsibilities

      • To promote and sell our range of books to the retail trade.
      • Plan, organize and coordinate marketing campaigns and special events for our titles.
      • Establish new accounts and manage customer relationship effectively with existing accounts and publishers.
      • Strong communications and presentation skills.


    • GCE A Levels or Diploma Holders
    • Strong communications and presentation skills.
    • Desire for achievement and be service orientated.
    • Min 1 year experience in Channel Sales and Account Management
    • Sales experience in publishing or related industry.
    • Position open to Singaporeans or SIngapore PRs Only

    To apply for this position please click here



    Application No: REF0002
    Position: Business Analyst

    Scope and Purpose of Job

    The purpose of the Business Analyst within Business Systems Improvement is to develop solutions to business problems, developing systems where appropriate and assisting with overall system design and concept. Also, the Business Analyst performs system testing and provides assistance to UAT testers.

    Technical Knowledge / Experience relevant to the position


    • Minimum 2 years Business Analyst experience
    • Life Insurance or Financial Services industry and business experience desirable
    • Knowledge of the principles of systems design


    • 2 years plus experience in Life Insurance Industry
    • Experience in Life400

    To apply for this position please click here



    Application No: REF0003
    Position: Java Tech Lead

    The right candidates that we are looking for should have  the following requirements:-

    • Good skills in Java J2EE Development, DB2/ Oracle, Tomcat and Websphere
    • Have experience in doing Technical specification / Design
    • Have experience in Testing, Documentation and dealing with the User
    • Minimum 5 yrs in IT with 3 yrs of relevant experience.
    • Good team player and willing to take up challenge
    • Good Communications Skills

    To apply for this position please click here


    Application No: REF0004
    Position: Contract Developer

    Responsibilities :

    • To provide application support on inhouse applications

    • To develop, test and deploy ETL (Extraction, Transformation and Loading) for ODS & DM projects

    • To design and develop adhoc reports when needed

    • To produce system documentation & test case/results

    Pre-requisites :

    • Good communication and people skill

    • Hardworking , positive attitude , adaptable to changing environment

    • Experience with databases (MS SQL Server & DB2/400)

    • Familiar with Windows Server 2000/2003 platforms

    • Technical skills:  Infomatica PowerCenter 7.1.3, Crystal Report, SQL

    • Must have a good understanding of Data Warehouse / Operational Data Store design and concepts

    • General Insurance and DataMirror Transformation Server experience are added advanatges

    • Preferably min. of 3 year relevant experience

    To apply for this position please click here


    Application No: REF0005
    Position: IT Operation Analyst

    Duties & responsibilities

    • Accountability & responsibility for providing operational support for all in-house developed systems including AS400

    • ĎHands-oní responsibility for day to day Operation tasks including:- Batch job submission, reports creation/generation, data backup & restore, etc perform mainly on AS400 & other PC/Server base systems

    • Create reports using AS/400 queries, MS SQL query & Crystal Reports

    • Develop & Maintain documentation for all Operation procedures

    • Liaison with US based corporate IT as well as local IT teams during the execution of Operation procedure & other corporate initiatives

    • Responsible for planning & implementation of all Operational procedure for new & existing systems in accordance with business requirement & Client corporate standard

    • Effective working relationship with IT Helpdesk & other members within the IT team. Will be held joint accountability for the IT organizationís service level agreements for 2nd & 3rd level support.

    • Participate in developing IT solutions & strategies with other members of the IT team & with the branch

    • Participate in providing IT Helpdesk services when requested

    Competencies / Skills:

    • Tertiary qualifications in IT or a related field will be preferred

    • Minimum 5 years relevant work experience.

    • Very strong AS400 technical skills: AS/400 tools & utilities (such as Query/400 and SQL, DFU, etc.)

    • Experience with AS400 Operation

    • Knowledge on MS SQL & Crystal Report is a must (such as MS Querry, transact SQL statement, etc)

    • Knowledge on Data Mirror Transformation Server and/or iCluster preferred

    • Knowledge of how IT Help Desk operates

    • Strong judgment, problem resolution, analyzing, decision making skills, & very meticulous.

    • Strong analytical skills (ability to contribute new ideas to improve operation efficiency)

    • Excellent verbal & written communication and documentation skills including English.

    • Pro-active and responsible self-starter

    • Very strong customer orientation

    • Experience of financial services is preferred.

    To apply for this position please click here